Welcome to NUVANCA. By accessing our website or mobile application, or placing an order with us, you agree to comply with these Terms & Conditions, as well as the referenced policies listed below. If you do not agree with any part of these terms, please refrain from using our website, mobile application, or services.
Referenced Policies:
1. Orders and Payments
- Orders are only accepted after successful payment confirmation.
- Customers must provide complete and accurate shipping information, including PIN code, full address, and contact number. Incorrect or incomplete details may cause delays, failed delivery, or order cancellation.
- All product prices displayed on our website or app include GST.
- We provide secure online payment options via certified payment gateways. NUVANCA does not store your card or banking details.
- Refunds, if applicable, will be processed to the original payment method within 7 working days.
- Orders placed for non-serviceable PIN codes may be cancelled. Refunds will be issued according to our Cancellation & Refund Policy.
- By placing an order, you agree to adhere to all referenced policies and terms stated in this document.
2. Product Accuracy & Disclaimer
- NUVANCA strives to provide accurate product descriptions, including size, color, material, and images.
- Minor variations in color, fabric, or texture may occur due to lighting, screen display settings, or production batches.
- NUVANCA is not liable for personal injuries, allergic reactions, or misuse of any product.
- Products are intended for normal, intended use only. Any modifications, misuse, or unintended use of products is done at the customer’s risk.
3. Intellectual Property
- All content on our website and app, including text, images, logos, designs, graphics, and branding, is the exclusive property of NUVANCA.
- Unauthorized copying, reproduction, or use of any content or intellectual property is strictly prohibited.
- You may not use NUVANCA’s branding or images for commercial purposes without prior written consent.
- All content is protected under Indian Copyright Law and Trade Marks Act, 1999.
4. Policies Reference
All orders and transactions are subject to our separate policies:
By agreeing to these Terms & Conditions, you also agree to comply with all referenced policies.
5. Limitation of Liability
- NUVANCA is not liable for indirect, incidental, or consequential damages, including loss of profits, business losses, or personal damages.
- NUVANCA is not responsible for delays, loss, or damage caused by third-party couriers, logistics providers, or service disruptions.
- Our liability is limited to the purchase price of the product, in accordance with Indian law.
- Use of our website, products, or services is at your own risk.
6. Marketing & Implied Consent
- By creating an account or placing an order, you consent to receive marketing communications via email, SMS, or WhatsApp.
- You may opt-out at any time using unsubscribe links or by contacting us directly.
- Transactional messages, such as order confirmations, delivery updates, OTPs, and payment receipts, do not require separate consent.
- All marketing communications comply with applicable Indian IT and e-commerce laws.
7. Governing Law & Jurisdiction
- These Terms & Conditions, along with all referenced policies, are governed by the laws of India.
- Any disputes arising from these Terms, or use of our website/services, will first be attempted to resolve via mutual discussion or arbitration.
- If unresolved, disputes will be subject to the exclusive jurisdiction of courts in Jhunjhunu, Rajasthan.
8. Force Majeure
NUVANCA is not responsible for delays, failures, or damages caused by events beyond our control, including:
- Natural disasters, extreme weather, or pandemics.
- Strikes, labor disputes, or courier/logistics disruptions.
- Government restrictions, lockdowns, or regulatory changes.
- Any other unforeseen circumstances beyond NUVANCA’s control.
9. Updates to Policies
- NUVANCA reserves the right to update or modify these policies at any time without prior notice.
- The latest version will always be available on our website.
- Continued use of our website, mobile app, or services constitutes acceptance of updated policies.